Refund Policy For Plugins – Hayyat Apps LLC
Effective Date: October 1, 2025
Website: https://hayyatapps.com
Business Name: Hayyat Apps LLC
Business Address:
1209 MOUNTAIN ROAD PL NE #7630
Albuquerque, NM 87110, USA
1. Overview
This Refund Policy applies specifically to WordPress plugins and digital plugin products sold by Hayyat Apps LLC. As these are digital products, we encourage users to carefully review features and test available demos before purchasing.
2. Refund Eligibility
Refund requests must be submitted within 3 days of purchase.
- Eligible Cases:
- Product is not as described
- Core features do not function as advertised
- Change of Mind: Partial refunds may be provided at our discretion depending on product usage and implementation.
- Testing Before Purchase: Users are strongly advised to try the free version of plugins (if available) before upgrading to the paid version.
- Shopify Apps / Custom Apps: For custom Shopify-based apps, demos can be requested prior to purchase to evaluate functionality.
3. Non-Refundable Cases
- Requests made after eligible refund period.
- Issues caused by third-party plugins, themes, or hosting environment.
- Lack of required technical knowledge to use the plugin.
4. Refund Processing
- Refunds will be issued to the original payment method.
- Processing time depends on the payment gateway such as Stripe or FastSpring.
- We do not control bank or gateway processing delays.
5. Refund Request Procedure
To request a refund, contact us at billing@hayyatapps.com with:
- Your order ID
- Email used for purchase
- Reason for refund
Our team will review and respond within 5–7 business days.